Dimensions and Plans

The Kiosk'Ice automatic ice dispenser features optimized dimensions for installation in various environments.

Electrical characteristics

Power supply:

• Voltage: 230V AC, 50Hz

• Instantaneous power: 15A @ 230V AC

Scotsman ice machine

The dispenser integrates a high-quality Scotsman ice machine with the following features:

Technical specifications:

• Refrigerant gas: R290 (eco-friendly)

• XSafe Technology: Integrated natural disinfection system operating automatically 24/7

Ice production:

• Type: Medium Gourmet 20g

• Dimensions: Ø 30 x H 34 mm

• Shape: solid, transparent individual ice cubes

Consumption:

• Energy: 19.7 kWh per 100kg of ice / 26.7 kWh/24h*

• Water: 18 L/h

Usage Conditions

Required environmental conditions:

• Water temperature: 5°C to 21°C

• Water pressure: minimum 1 bar (14 psi) - maximum 5 bar (70 psi)

• Electrical supply: stable 230V AC

Options and Connectivity

Payment methods:

• Automatic coin validator

• Credit card with or without contact

Connectivity:

• RJ45 (wired Ethernet)

• WiFi

• 4G (optional)

Additional options:

• Printing of sales tickets

Installation, footprint, and maintenance area

• The machine must be installed indoors (away from sun and weather) and protected from temperature variations (FREEZING and extreme heat). To protect against freezing, a temperature regulation system can be offered as an option; damage resulting from climatic hazards will be the customer's responsibility.

• The machine must be installed on a flat, level surface. (No platforms or ledges)

• Its footprint and maintenance areas must comply with the dimensions below.

Full purchase process

This section presents the complete customer journey from product selection to invoice request.

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Administrator Interface Access

The administrator interface allows you to manage the machine, view statistics, and configure settings. Follow these steps to access it.

To access the admin interface, click the Kioskice logo 3 times, then click the LADD logo 3 times.

Administrator login page. Enter your access key using the numeric keypad to log in.

Available access levels:

• • Admin: Full access
• • Maintenance: Access to maintenance operations
• • Operator: Access to common operations
• • Read-only: View only, no modifications possible

Numeric keypad displayed for passcode entry. Click the numbers to dial your administrator passcode.

Main administrator dashboard. Access to all administration features: product management, machine configuration, order history, maintenance, and system settings.

Dashboard

The dashboard is the central point of the administrator interface. It displays the machine's status and provides access to all functionalities.

Product Management

This page allows you to manage the quantities of ice and bags sold: price and availability.

"Manage the quantities of ice cubes sold and bags. Allows you to configure prices, activate or deactivate product display. Each product can be configured individually.

Access by role:

• • Admin: Full access to all features
• • Maintenance: Full access to all features
• • Operator: Can modify product prices and visibility
• • Read-only: No access to this page"

Order History

View the complete sales history with details of each transaction.

Complete order history. Displays the date, product sold, amount, payment method, and status of each transaction. Allows filtering by period and exporting data for accounting.

Access by role:

• • Admin: Full access (view and export)
• • Maintenance: Full access (view and export)
• • Operator: Can view order history
• • Read-only: Can view order history

Maintenance

Maintenance tools allow for testing and controlling the machine's components.

Maintenance and diagnostic tools. Allows individual testing of each component: mixer, ice chute, bag dispenser. Includes purge and reset functions, and displays machine usage statistics.

Access by role:

• • Admin: Full access to all maintenance functions
• • Maintenance: Full access to all maintenance functions
• • Operator: No access to this page
• • Read-only: No access to this page

Configuration

The configuration menu provides access to all machine settings.

Main configuration menu. Provides access to the different parameter categories: regional (language, currency), API, machine, payment, developer options, and updates.

Access by role:

• • Admin: Full access to all sections
• • Maintenance: Access to all sections except Developer Options
• • Operator: Limited access to regional settings and self-service mode
• • Read-only: No access to this page

API Configuration

Configure the server connections and machine credentials.

API Connection Configuration. Allows configuration of server URLs, machine identifiers, and authentication keys. These settings are essential for communication with the central server.

Access by Role:

• • Admin: Full access to all API settings
• • Maintenance: Full access to all API settings
• • Operator: No access to this page
• • Read-only: No access to this page

Regional Settings

Define languages, currency, and display format.

Regional and Display Settings. Configures available languages for customers and administration, timezone, currency, number format, and contact number displayed to customers.

Access by Role:

• • Admin: Full access to all regional settings
• • Maintenance: Full access to all regional settings
• • Operator: Full access to all regional settings
• • Read Only: No access to this page

Machine Configuration

Adjust the machine's operating parameters.

Machine-specific settings. Configures dispensing times based on volume, automatic mixing cycles, mixer speed, and error handling. These settings directly affect the physical operation of the machine.

Access by role:

• • Admin: Full access to all machine settings
• • Maintenance: Full access to all machine settings
• • Operator: No access to this page
• • Read-only: No access to this page

Payment Configuration

Enable or disable available payment methods.

Configuring accepted payment methods. Allows enabling or disabling: credit card, mobile payment, cash, prepaid QR code, and self-service mode (free). Each method can be configured individually.

Access by role:

• • Admin: Full access to all payment settings
• • Maintenance: Full access to all payment settings
• • Operator: Can only modify self-service mode
• • Read-only: No access to this page

Developer Options

Advanced options for debugging and development.

Developer options for debugging. Enables debug mode with detailed logs, disables automatic timeouts, and displays additional technical information. Reserved for technicians and developers.

Access by role:

• • Admin: Full access (can modify and enable developer mode)
• • Maintenance: No access to this page
• • Operator: No access to this page
• • Read-only: No access to this page

Update Management

Check and install software updates.

Software update management. Displays the current version, allows checking for and installing available updates. Updates can be automatic or manual depending on the configuration.

Access by role:

• • Admin: Full access (can install updates)
• • Maintenance: Full access (can install updates)
• • Operator: No access to this page
• • Read-only: No access to this page

Machine not configured

This section presents situations where the machine requires technical intervention.

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Events and Faults

This section presents the various faults and events that the Kiosk'Ice machine may encounter, as well as the diagnostic and resolution procedures.

Mechanical Failures

Trap blocked error

The causes of this defect are multiple:

• The hatch did not release the closed hatch sensor upon an open request • The hatch did not reach the open hatch sensor upon an open request • The hatch did not release the open hatch sensor upon a close request

Stirring motor fault – blocked

The agitator motor positioning sensor did not change state (0 to 1, or 1 to 0) during operation.

Electrical faults

Agitator motor disconnection fault

The circuit breaker protecting the agitation motor has tripped.

Scotsman circuit breaker fault

The circuit breaker protecting the ice production head has tripped.

Communication failures

Payment terminal error

This message appears in the following cases:

• Communication between the machine's automation system and the payment terminal is no longer established. • Communication between the payment terminal and the bank server is no longer established (internet).

Power failures

Water shutoff failure

Information messages

Kiosk'Ice unavailable

This message appears as soon as there is an anomaly and disappears automatically when all faults have been cleared.

Mixing in progress... Please wait...

This event indicates that the machine is performing a brewing cycle to prevent the ice cubes from clumping together.

Return during distribution hours

The machine is not available outside of programmed hours.

Ice level too low for dispensing

This message appears when there are not enough ice cubes to complete a full service.

Cleaning

This section describes the cleaning operations to be performed regularly to ensure the proper functioning of the machine.

Important areas

Areas to address: all areas in contact with ice cubes

Cleaning the ice bin and ice dispensing components

These operations are performed with the machine stopped and the tank in the low position.

Prepare a "SCOTSMAN Cleaner" solution and apply it, using a sprayer, to the interior walls of the tank, the inside of the cups, the ice chute, and the upper part of the chamber on the door.

Allow the product to act, then rinse all components thoroughly with potable water. Proceed in the same manner with the disinfectant product, then dry the cleaned components using a clean cloth.

During the rinse cycle, check that the various seals are not leaking. Once the tank disinfection cleaning is complete, return the tank to the upper position.

Cleaning the KioskICE air filter

To ensure the proper functioning of the Scotsman machine inside the dispenser, it is essential to clean the air filter.

Procedure

1. Pull the air filter towards you through the front panel opening

2. Blow compressed air in the opposite direction of the condenser's airflow to remove accumulated dust

3. If you do not have compressed air, use tap water in the opposite direction of the condenser's airflow. Once cleaned, wring it out to remove remaining water, then dry it with a hairdryer.

Optical sensor check

Perform a check of the high-level optical sensor in the tank. This sensor is located in the tank and remains on the lid when the tank is in the low position. This operation is performed with the machine running and in production, towards the end of the demolding cycle, possibly at the very beginning of a freezing cycle, to avoid a double freezing cycle, i.e., by modifying the optical sensor for 1 minute.

This operation normally results in the shutdown of the ice production module and the illumination of a yellow indicator light. After removing the obstruction from the optical sensor, observe the restart of production with a new freezing cycle. Clean the optical sensor with a soft, clean cloth.

Kiosk'Ice Business Dashboard

The Kiosk'Ice Business interface is a centralized web administration platform that allows operators to monitor and manage multiple ice dispensers from a single dashboard. This interface provides comprehensive analytics, real-time monitoring, and fleet management capabilities.